FAQ
General
What are artificial flowers?
Artificial flowers are flowers made from materials like silk, plastic, fabric, or other synthetic materials. They're designed to look like real flowers but don't need water, sunlight, or care to stay beautiful.
Why should I buy artificial flowers?
There are several reasons to choose artificial flowers. You can add charm and beauty to your space without the hassle of caring for real flowers. They're also more durable and will last for years, making them a great investment.
What are the benefits of artificial flowers?
- They never die or wilt
- No watering or care needed
- Last for years
- No allergies from pollen
- Can be used anywhere
- Cost-efficient
- Always look fresh and colorful
What makes SERRE NEW YORK'S artificial flowers different from other brands?
Our artificial flowers are made with high-quality materials that look and feel realistic. We focus on attention to detail, vibrant colors, and durable construction. Each flower is carefully crafted to bring long-lasting beauty to your space.
What are the different types of artificial flowers?
- Silk flowers: Made from silk fabric, very realistic and soft
- Plastic flowers: Durable and easy to clean
- Fabric flowers: Made from various fabrics, often very detailed
- Paper flowers: Lightweight and often handcrafted
- Mixed material flowers: Combine different materials for the most realistic look
What are some of the most popular types of artificial flowers?
- Roses (classic and always popular)
- Peonies (full and romantic)
- Hydrangeas (great for large arrangements)
- Tulips (perfect for spring decor)
- Lilies (elegant and exotic)
- Sunflowers (bright and cheerful)
- Eucalyptus (popular for greenery)
Product & Care
Can I create my own bouquet?
Yes! Many of our flowers are sold individually, so you can mix and match to create your perfect bouquet. Choose different colors, sizes, and types to make something unique that matches your style and space.
What are the best ways to decorate with artificial flowers?
Artificial flowers can brighten up any room. Here are some tips:
- Pick flowers that match your style. For minimalist homes, choose simple shapes and colors. For more traditional or ornate spaces, go with detailed, decorative flowers.
- Think about flower size. Small rooms do better with smaller flowers; large rooms can showcase big, bold arrangements.
- Mix colors and textures. Combine smooth petals with rough leaves or bold hues with soft pastels for a natural, eye-catching look.
Are the flowers for outdoor or indoor use?
Most of our flowers are made for indoor use. Some can be used outdoors in covered areas like porches. Direct sunlight and weather may fade or damage them, so for outdoors, use UV-resistant options or place them in shaded areas.
For how long do the flowers last?
With proper care, our flowers can remain beautiful for many years. Some may last for decades if kept clean and protected from direct sunlight and moisture.
What materials are your flowers made of?
We use silk, premium fabric, and durable plastics for a realistic look and long-lasting quality. Each flower is carefully selected and crafted for the most natural appearance possible.
Do the flowers come in different sizes and colors?
Yes! We offer a variety of sizes—from small buds to large blooms—and a wide range of colors including both natural tones and unique hues for creative arrangements.
How are your flowers made?
Our flowers are handcrafted by artisans. Each component—petal, leaf, and stem—is shaped, assembled, and colored using advanced techniques to create realistic texture and detail.
How do I care for artificial flowers?
Here’s how to keep them fresh-looking:
- Dust regularly using a soft brush or cool hairdryer.
- For deep cleaning, gently wash with warm water and mild soap. Rinse and let air dry.
- Store in a dry, cool place when not in use. Avoid direct sunlight and strong cleaning agents.
- For long-term storage, use a dust-proof container.
Order & Shipping
What are your shipping and delivery times?
We ship across the U.S. with free shipping on orders over a certain amount. Orders are processed within 24-48 hours on business days. Delivery times:
- U.S.: 2–5 business days
- International: Up to 10 business days
Will there be customs and taxes for orders outside the EU?
Yes. Customs fees and taxes may apply for orders shipped outside the EU. These are set by your country’s customs office and must be paid by the customer upon delivery.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and bank transfers. All payments are securely processed.
How long will it take to receive my order?
Most orders arrive within 2–5 business days. You’ll receive tracking details as soon as your order ships.